As severe weather and catastrophe claims have increased, property insurer (and reinsurer) financials have been pressured by increasing loss ratios. Roof claims, in particular, are a challenge for many insurers. Remediation through higher prices, increasing deductibles and limitations on replacement cost coverage have slowed policy growth and have adversely affected customer service.
Through proprietary methods and data we provide insurers improved options for managing roof claims. We assess the likelihood that any particular address is eligible for warranty coverage and we provide expert guidance to facilitate the warranty claim process. By filling the information gap that exists between policyholders and their roof warranty, we improve policyholder satisfaction and insurer indemnity outcomes.
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